Welcome to ESTU LTD’s privacy policy

Estu respects your privacy and is committed to protecting your personal data. This applies to our wider business as well as our website.

The date protection Act controls how your personal information is used by organisations, businesses or the government.

This privacy notice describes how we collect and use personal information about you, before, during and after your working relationship with us, in accordance with the

Who We Are

We’re ESTU LTD, Kitchen, bathroom, and bedroom designers and fitters. Our registered address is Unit 9, Inner street Business park, Inner street, Grantham, Lincolnshire, NG31 6HN and our telephone number is 01476 575 077

How We Collect Information From You

When you use our website, contact us over the phone or email us with an enquiry we collect the information off you.

The Type of Information Hat Is Collected off You

We collect personal information that might include your IP address, geographical location, browser type, contact details which you fill in on the contact us page of the website. Email addresses and phone numbers

Information Is Used For

We may use your information for;

• Improving our website by using the browsing information
• We keep your address, phone number and email address on file with your project for any future references needed I.E remedial work
• We will use your contact details to register your warranties for any AEG appliances

Access to Your Information

Your information is safe;

• We will not sell or rent your information to third parties
• We will not pass on you details to any third parties for marketing purposes

Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purpose as set out in this privacy notice.

In addition, we may disclose information about you;

• To the extent that we are required to do so by law;
• In connection with any legal proceedings or prospective legal proceedings
• To establish, exercise or defend our legal rights, including providing information to others for the purposes of fraud prevention and reducing credit risk
• Or to any purchaser/ prospective purchaser of any business or asset which we are or contemplating selling.
• For delivery purposes to some of our suppliers
• Paying you, and if you are an employee, making necessary tax and NI deductions
• Liaising with pension provider

The Procedure To Change Your Detail Storage Preferences

You can change or cancel what details we store by contacting us via email info@estu.uk.com or phoning us on 01476 575077

• All requests should be directed to either the IAM or DPO in their absence.
• The identity of the applicant must be verified before any action is taken.
• All requests relating to subject rights will be dealt with promptly, and we will endeavour to complete them within one month. This can be extended to two months in cases where requests are complex, or where several requests have been received from the same applicant.
• Once ID has been verified, all personal data affected by the request must be identified and the requested actioned if appropriate.
• If personal data in question has been disclosed to third parties, we must inform them of any necessary action in response to the request.
• We should inform the applicant of any action taken.
• Once the request has been dealt with, all relevant evidence of compliance should be added to our records.

The Protection of Your Personal Information

We take great care with your information, we take great care to ensure that its treated securely. We have in place strict procedures and security features to try to prevent unauthorised access.

Use of Cookies

Like many other websites, ours uses cookies. These cookies collect data to create statistics on your browsing actions. Cookies help us to improve our website and deliver a better service

• We use google analytics to see how our website is used and who searched or clicked on what, using google analytics we can keep a monthly check on our amount of ‘clicks’ or how many people got directions to us.
• We have a link on our website for the Which trusted trader site – this is a site we have been selected to be part of and we invite you to write your reviews on there when we have completed any work with you.

Types of Cookies We Use

Manage Cookie Preferences

Cookie Settings

16 or Under

Protecting the privacy of children under the age of 16 is something we feel strongly about. We ask that if you are 16 or under please get your parent/guardian’s permission beforehand whenever you provide us with personal information.